Intelex Increases Global Presence with Further Expansion and Customer Growth in EMEA & APAC Regions

Intelex opens new UK, APAC offices, doubles employees, adds dozens of new customers

Reading, UK, Feb. 24, 2022 (GLOBE NEWSWIRE) — Intelex Technologies, a leading global provider of cloud-based Environmental, Health, Safety and Quality (EHSQ) management software, rounded off 2021 with continued growth, new partnerships, and strategic expansion in both Europe and Asia.

“Increasingly, global organizations are not only recognising, but actively addressing their impact on the environment, the well-being of their employees and the creation of safer working practices. We believe strongly that the future will be one of safe and sustainable business management practices and we are committed to helping change business for good. This past year has seen increased adoption of Intelex Technology solutions around the globe – which validates our shared vision,” said Melissa Hammerle, President, Intelex.

During the last 24 months, Intelex:

  • Brought in 72 new customers in EMEA and APAC in the Chemicals, Energy and Environmental, Food and Beverage, Industrial Manufacturing, Construction and Transportation industries.
  • Activated 81 new EMEA go-lives in the Automotive, Chemicals, Construction, Industrial Manufacturing, Mining and Transportation industries.
  • Opened a new UK office in Reading and doubled the number of employees working from the European HQ. This includes fully functioning Sales, Services, Pre-Sales, Marketing, Customer Success, Support, and HR teams.
  • Established our European HQ, opening a new office in Reading and doubling the number of employees based from this location. This includes fully functioning Sales, Services, Pre-Sales, Marketing, Customer Success, Support and HR teams to support our ongoing growth plans in the region. We have also expanded our reach by opening a new office in Singapore. (If you are interested in finding out more about career opportunities at Intelex, click here to find your dream job.)

     Partner Ecosystem

    • Announced a new EMEA partnership with VP&White, a leading Paris-based software consultancy specializing in QHSE
    • Announced a global partnership with Datamaran®, the only automated solution available to achieve a data-driven business process for external risk and materiality analysis.

     Recognition/Awards

    • Best Workplaces for Tech UK 2020
    • Best Workplaces for Women UK 2020
    • Excellence in Wellbeing UK 2020 – 2021
    • Top 10 UK’s Best Workplaces 2020

 About Intelex Technologies

Intelex is a global leader in environmental, health, safety and quality (EHSQ) management software. Since 1992, Intelex employees across the globe have been committed to innovating and enabling organizations to send their employees home safely every day, leaving behind a more sustainable world to the generations that follow, and manage quality so that only the safest and highest quality products make it to market.

Intelex’s scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001, ISO 45001) and OSHAS 18001) and regulatory requirements. Almost 1,400 customers in 195 countries trust Intelex to power their EHSQ initiatives.

Headquartered in Toronto with regional offices and employees around the world, Intelex became a wholly owned subsidiary of Fortive 2019. In 2020, Intelex acquired ehsAI, provider of a SaaS-based next-wave compliance automation solution that leverages artificial intelligence and machine learning algorithms. For more information about Intelex, visit www.intelex.com.

Sandy Smith, Head of Global Content Marketing
Intelex Technologies, ULC
Sandy.Smith@intelex.com

Sarah Pater, Director, Field Marketing, EMEA
Intelex Technologies, ULC
Sarah.Pater@intelex.com

Embark on a Journey to Success at Management Development Institute of Singapore (MDIS) E-Open House

Management Development Institute of Singapore (MDIS) E-Open House 2022

Management Development Institute of Singapore (MDIS) E-Open House 2022

SINGAPORE, Feb. 24, 2022 (GLOBE NEWSWIRE) — The Management Development Institute of Singapore (MDIS) will host a Virtual Open house for prospective students and parents on 5 March 2022, from 10 am to 5 pm. While MDIS has taken on an online format for its annual Open House, the well-established Private Education Institution remains committed to offering prospective students and parents an interactive experience.

Highlights at the MDIS E-Open House 2022

Besides education rebates, waiver of application fees, and a live campus tour, the E-Open House will also feature insightful dialogues with faculty and staff members about education choices and pathways. Guest speakers will also join the E-Open House live – to speak on industry trends related to Life Sciences and Nutrition Sciences, providing participants with insights into the future and growth of the industry. Prospective students and parents will also benefit from real-time live chats with education consultants, who can provide advice and support to help students identify their strengths, interests and specialisation. The one-day online Open House will be helpful for students who have just collected their O-levels and A-levels results earlier this year.

“Since the beginning of the pandemic, there has been a shift in how lessons are being taught. As Singapore’s oldest not-for-profit professional institute for lifelong learning, MDIS has adapted and learned. Our lessons incorporate technology, elevating both the learning and teaching experience. In addition, our strong team of academic staff provides good support to our students by encouraging questions and interacting virtually. No matter how things may have changed, our team will always remain committed to helping our students achieve their educational goals,” said Dr Tham Yieng Wei, Dean, Management Development Institute of Singapore (MDIS).

Partnering with renowned universities in the United Kingdom and the United States of America, MDIS offers internationally-accredited courses, including UK direct Honours qualifications in over 10 disciplines (Business and Management, Engineering, Fashion and Jewellery Design, Health and Nursing, Information Technology, Languages and Education, Life Sciences, Media and Communications, Psychology, Tourism and Hospitality, and Safety and Environmental Management) and 70 programmes from Preparatory Courses, Diploma, Bachelor’s Degree, Master’s Degree and Doctorate.

The MDIS E-Open House 2022 will take place on 5 March 2022, from 10 am onwards.

For more information on the MDIS E-Open House 2022, please visit: https://www.mdis.edu.sg/e-open-house-march-2022

For more information on MDIS, please visit: www.mdis.edu.sg

Media Contact

Jesline Wong: Jesline_wongmn@mdis.edu.sg

Gena See: Gena_seegm@mdis.edu.sg

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Management Development Institute of Singapore (MDIS) E-Open house, happening on 5 March 2022, 10 am to 5 pm.

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Rent24, Europe’s Leading Flexible Workspace Provider, About to Open Its First Location in the Metaverse With Primary.io

rent24 location in the metaverse

rent24 location in the metaverse

BERLIN, Feb. 23, 2022 (GLOBE NEWSWIRE) — In light of the fundamental changes in the world of work, rent24, one of the leading providers of flexible workspaces, has reached a milestone to change the course of its future business model. With already more than 70 locations in Europe, the U.S. and Asia, rent24 is about to open its first location in the metaverse.

“The pandemic has changed the way we collaborate and the acceptance for virtual work has seen massive growth in popularity. Now is the time to create the perfect virtual environment where people can work and collaborate safely while being socially connected with their coworkers,” comments Robert Bukvić, founder of rent24, on the company’s expansion into the Metaverse. In order to create this future-oriented workspace, the business space provider has joined forces with PRIMARY, an industry-leading metaverse company that is operating in digital asset management, Decentralized Finance (“DeFi”), and Non-Fungible Tokens (“NFTs”). Being a first mover, PRIMARY has already designed its next-generation real estate marketplace. The enterprise’s cryptocurrency, the PRIMARY coin, launches on Feb. 23, 2022. The coin will be available on www.primary.io and uniswap.org.

The joint venture with PRIMARY is a one-of-a-kind event in the world of real estate as it marks a historical shift towards the highly rated virtual economy. “Our decision of moving into the metaverse does not only give rent24 a new strategic direction but a new business dimension. In fact, there is no physical location in this world that can host millions of people. In our workspace in the Metaverse, on the other hand, it is easy to connect with an endless number of talents and business partners,” says Bukvić.

rent24 is well-positioned to generate exceptional growth and purchase strategic land assets in the Metaverse with six years of experience in the flexible workspace industry and the continuous expansion of its brand universe with the successful co-living concept Casa Living. “We are extremely pleased with our progress and the exciting things in store for 2022 as we are on our way to building the world’s leading virtual real estate business in Europe. PRIMARY is the perfect fit for moving our digital assets in and out of virtual worlds,” says Bukvić.

About rent24 

rent24 is one of the leading providers of flexible workspaces worldwide. With the combination of flexible working environments as well as innovative food and fitness concepts, the company offers its members a full-service with a unique feel-good atmosphere. Established in Berlin in 2015 by its founder Robert Bukvić, rent24 encompasses more than 70 locations across Europe, the U.S., and Asia. For further information, please visit rent24.com.

About PRIMARY

PRIMARY is a decentralized platform for managing virtual real estate. The company’s mission is to solve common industry weaknesses by enabling its partners to maximize property transactions and expand investments while increasing sales through the transformative impact of the metaverse economy. As a properties dApp at its core, its ecosystem includes a first-of-its-kind marketplace for trading metaverse properties across different worlds, enabling participants to buy, sell, lease, and trade NFT backed virtual real-estate assets on the Blockchain. Further information can be found on the company’s website primary.io.

Contact

press@rent24.com

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rent24 opens its first location in the metaverse with its joint venture primary.io.

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The Hottest 10 New Restaurants Coming to Qatar in 2022

Qatar Tourism

DOHA, Qatar, Feb. 23, 2022 (GLOBE NEWSWIRE) — With the FIFA World Cup Qatar 2022TM bringing the world to its Middle Eastern peninsula this year, Qatar is welcoming a wave of new international restaurants. The upcoming dining outlets, paired with the destination’s extensive existing foodie portfolio, are set to position Qatar as a leading culinary destination.

Chief Operating Officer of Qatar Tourism, Berthold Trenkel, said: “Good food is an integral part of any trip, and in Qatar, foodies have the pick of the world when it comes to dining out. With residents from more than 100 countries, the dining options here truly reflect our multicultural society. From the streets of Italy and mountains of Turkey, to the shores of Greece and cities of Japan, we are excited to see even more global kitchens will make their way to Qatar this year.”

So, for those on the hunt for the most sensational new culinary hotspots, Qatar Tourism has rounded up some of the most mouth-watering restaurants to look forward to in 2022.

ADRIFT Ami by David Myers (Q2 2022)

David Myers aims to bring the rustic charm of Provence to life using his Michelin pedigree to serve an elevated culinary journey. Embracing a farm-to-table philosophy, visitors will be presented with beautiful dishes inspired by the south of France, at Le Royal Méridien Doha.

Yedi Terrace (Q2 2022)

Le Royal Méridien Doha is bringing Turkey’s rich history, enthused with the vibrancy of modern-day Turkey, from Izmir-born Chef Esat Akyildiz. The alfresco poolside restaurant will offer a warm ambience, laid-back beach house vibes, and authentic Anatolian cuisine from the seven regions of Turkey.

Chotto Matte (April 2022)

Originally launched in London, with outlets across the world, Chotto Matte will bring one of the most significant manifestations of Nikkei cuisine to Qatar. Coming from restaurateur Kurt Zdesar, Chotto Matte will open at The St. Regis Marsa Arabia Island, The Pearl Qatar.

Babel (May 2022)

Babel will take diners on a unique trip of award-winning Lebanese cuisine, exploring combinations of inherited ingredients, reflecting all that Lebanon has to offer. At Babel, food becomes a common language, bringing together sophisticated recipes that were reimagined to provide a progressive cuisine.

KAIA (Q2 2022)

A boutique escape at the Hilton Salwa Beach Resort & Villas, KAIA will offer Asian-Pacific-inspired cuisine and a curated menu of premium dishes and pairing beverages. Compelling entertainment will be provided by powerhouse DJs and unique party concepts.

The Score (Q2 2022)

This trendy gastro and sports bar at the Pullman Doha West Bay will serve contemporary American cuisine. The menu will boast traditional favourites such as ‘The Massive Beef Rib Burger’ and the ‘Any Given Sunday’ dessert, served alongside live screening of major sports events.

SUSHISAMBA (Q3 2022)

Known for its Japanese, Brazilian and Peruvian cuisine, SUSHISAMBA is coming to Qatar. Located in the upcoming Waldorf Astoria in Qatar Entertainment City, the expansive beachfront dining venue will be the fifth SUSHISAMBA in the world, serving a diverse menu.

OCTA (Q3 2022)

Inspired by marine wildlife, Octa is full of flavour, life, and colour. The trendy, sophisticated and exclusive restaurant will serve delicious seafood, live music, and the sounds of the coolest DJs, based at Hilton Salwa Beach Resort & Villas.

Beef Bar Doha (TBC 2022)

Located in the heart of the Lusail Marina district, Riccardo Giraudi brings the Beef Bar to the coast of the city, with tantalising cuts, right by the blues of the Arabian Gulf.

AZURE Beach Club (TBC 2022)

Visitors will be thrilled with Qatar’s coolest new beach club in the city, where guests can enjoy sun, sea and sand. Located on the upcoming Qetaifan Island, Qatar’s first entertainment island overlooking the stunning waters of the Arabian Gulf. AZURE Beach Club will be the place to be seen in Qatar in 2022.

This year’s new restaurants add to a plethora of dining outlets that opened in 2021, including COYA, Dante Cucina Italiana, EL&N London, and Meatsmith, among many more.

Visitors interested in more information on where to dine, should visit here: https://www.visitqatar.qa/en/things-to-do/food-drink

-Ends-

For media-related inquiries, please contact Qatar Tourism’s Press Office on:

+974 7774 7863 | pressoffice@visitqatar.qa 

About Qatar: 

Qatar is a peninsula surrounded by the Arabian Gulf in the heart of the Middle East, with 80% of the earth’s population within a six-hour flight. Ranked the safest country in the world in 2022 by Numbeo, Qatar welcomes all travellers, and guests from over 95 countries can enter visa-free. Qatar has an incredible variety of easily accessible tourist attractions, a plethora of fauna and flora including Whale Sharks and the majestic national animal the Arabian Oryx, and most experiences are a unique combination of cultural authenticity and modernity. From iconic museums to high-rise restaurants, from thrilling desert adventures to world-famous events including none other than the FIFA World Cup Qatar 2022™, there is something for all types of travellers and budgets. Travellers set to transit through Qatar should turn one holiday into two with the world’s best value stopover packages, launched by Qatar Airways and Discover Qatar and supported by Qatar Tourism.

About Qatar Tourism: 

Qatar Tourism is the official government body responsible for the development and promotion of tourism in Qatar, facilitating the sector’s exponential growth. Qatar is a destination where people of the world come together to experience unique offerings in arts, culture, sports, and adventure, catering to family and business visitors, rooted in Service Excellence. Qatar Tourism seeks to boost the entire tourism value chain, grow local and international visitor demand, attract inward investment, and drive a multiplier effect across the domestic economy. The Qatar Tourism Strategy 2030 sets an ambitious target to attract over six million international visitors a year by 2030, making Qatar the fastest growing destination in the Middle East.

Web: www.visitqatar.qa

Twitter: @VisitQatar

Instagram: @VisitQatar

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Zoom Introduces Category-Redefining Contact Center Solution

Zoom Contact Center sets new standards for customer service experiences through omnichannel, video-optimized interactions

SAN JOSE, Calif., Feb. 23, 2022 (GLOBE NEWSWIRE) — Today, Zoom Video Communications, Inc. (NASDAQ: ZM) announced Zoom Contact Center, an omnichannel contact center solution that is optimized for video and integrated right into the same Zoom experience. Now available, Zoom Contact Center, previously Zoom Video Engagement Center, combines unified communications and contact center capabilities with the useability of the Zoom platform. Zoom Contact Center supports customer service use cases and workflows using channels like video and voice, with SMS and webchat currently in beta.

The Zoom platform is powering the future of communications beyond meetings with unified communications, the Zoom Developer Platform, Zoom Events, and now Zoom Contact Center. These innovations – and there are many more – were created with the same level of scalability and simplicity that has made Zoom the trusted platform for more than a half-million businesses worldwide.

Innovation Through Video
Zoom Contact Center will have over 100 agent, supervisor, and contact center administrator features at launch. Future investments will include additional channels, CRM and workforce management integrations, and AI/ML to optimize agent productivity. At launch, Zoom Contact Center will extend traditional capabilities typically optimized for voice to provide a unique end customer experience through channels like video.

“Zoom understands the importance of bringing together UC and multichannel contact center into the same experience,” said Blair Pleasant of BCStrategies. “Zoom is known for great video, which is important for high-touch customer scenarios and internal use cases like IT help desk, employee helpline, and revenue-generating activities. But the fact that Zoom Contact Center supports routing, additional channels, and the agent functionality organizations need, means that Zoom Contact Center could become the modern contact center solution of choice.”

Enabling Connected Work From Anywhere
Contact center agents are frequently tied to physical contact center locations, and if able to work remotely, often still need to navigate multiple communications tools. Zoom Contact Center streamlines inefficiencies by bringing communications into one central hub. In addition to helping end customers with a rich agent experience, agents can collaborate with peers, supervisors, or other employees right in Zoom Chat and channels. Unified communications and contact center together empowers agents to be more productive from any location while feeling connected to the larger organization.

“Previously, contact center infrastructure was complex to deploy, expensive to operate, and time-intensive to upgrade. Zoom Contact Center was carefully designed to meet the needs of the modern agent and end customer, both of which expect a personalized, digital, and effective contact center experience,” said Oded Gal, Chief Product Officer of Zoom. “I am pleased to announce the general availability of Zoom Contact Center, building upon the reliable Zoom platform model and bringing the experiences our customers know and love to yet another industry.”

Ensuring Ease of Deployment and Use
Zoom Contact Center is simple for administrators to configure and deploy, including a graphical drag-and-drop IVR designer. Contact center administrators can easily create menus, greetings, and prompts right in the same Zoom Admin portal. Zoom Contact Center can also integrate chat and video into an existing digital presence, like a website, helping organizations have conversations with customers in the right context and at the right time.

“Our members trust us with their most privileged information, so when they need support, it is our responsibility to provide them with the expertise First Federal Credit Union is known for,” said Chris Neal, Senior Vice President Operations of First Federal Credit Union. “With Zoom Contact Center, our contact center supervisors have the ability to organize service representatives based on skills, so when a member reaches out, we can now route their inquiries directly to experts that are equipped to handle their unique needs. A process that would previously require multiple service representatives can now be accelerated and streamlined into a single conversation. We’ve seen our overall call time and pick-up time improve significantly as we provide more efficient resolution and a better experience for our members.”

Customer choice is an essential value of the Zoom platform. In addition to Zoom Contact Center, Zoom intends to maintain its valued existing contact center partnerships.

Zoom Contact Center is now available in the U.S. and CA, with more international availability coming later this year. To learn more about Zoom Contact Center, please visit the Zoom Contact Center page and read our blog.

About Zoom
Zoom is for you. Zoom is a space where you can connect to others, share ideas, make plans, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for individuals, small businesses, and large enterprises alike. Founded in 2011, Zoom is publicly traded (NASDAQ: ZM) and headquartered in San Jose, California. Visit zoom.com and follow @zoom.

Press Relations
Farshad Hashmatulla
Product PR Manager
press@zoom.us

McKinsey & Company’s Global B2B Pulse Reveals the New Growth Equation

B2B customers want more channels, more convenience, and more personalized experiences, with 20 percent of B2B decision makers willing to spend between $500,000 and $5 million USD on a single remote or self-service transaction

NEW YORK and LONDON, Feb. 23, 2022 (GLOBE NEWSWIRE) — McKinsey & Company’s latest Global B2B Pulse shows that after two years of nearly nonstop business disruption, the consumerization of B2B commerce has arrived as companies flex their omnichannel muscle to move at the speed of their customers.

B2B customers are adopting buying habits from the B2C space, rewarding personalization and omnichannel experiences with high-ticket remote and self-service purchases and loyalty. One in five (20 percent) B2B decision makers are now willing to spend between $500,000 and $5 million on a single interaction on remote or self-service channels. This accompanies exponential growth in sellers’ satisfaction with omnichannel sales models (i.e., face-to-face, remote, and ecommerce interactions) to reach and serve customers: 70 percent of B2B decision makers say their sales model is now more effective, up from 27 percent in April 2020.

In analysis of responses from nearly 3,500 decision makers in 12 markets across the world, clear trends have emerged. At the core is one consistent pattern: B2B customers want omnichannel all the time, with more channels, more convenience, and more personalized experiences.

Be where the customers are
B2B buyers want in-person, remote (e.g., video conference), and self-service (e.g., e-commerce) channels in equal measure. This “rule of thirds” for B2B sales is entrenched as a universal truth. But, for those who break the mold are leaving customers and sellers unhappy. In France and Japan, which have not kept pace with the omnichannel wave, sellers are far less pleased with their sales performance than their peers in other markets. Overall, only 43 percent of France’s and 44 percent of Japan’s B2B leaders say omnichannel is equally or more effective than before COVID-19, compared with 83 percent in Brazil, 82 percent in China, 80 percent in India, and 73 percent in the US.

More channels, more growth
The rise of omnichannel has redefined the customer experience as customers seamlessly engage across ten or more channels to interact with suppliers across the buying journey. This is a jump from five channels in 2016 and 7.5 channels in 2019. The more channels companies offer, the greater their market-share growth. Nearly three-quarters (72 percent) of B2B companies that sell via seven or more channels grew their market share.

With loyalty up for grabs, it’s time to act
Loyalty remains elusive, but this presents an opportunity for swift action. Nearly 80 percent of B2B customers globally say that a performance guarantee, including a full refund if a certain performance level is not met, is critical for brand loyalty. Other must-dos include showing product availability online, enabling purchases over any channel, providing real-time customer service, and offering a consistent experience as buyers toggle between channels. Although customers’ heightened openness to switching sharply escalates churn risk, it also presents B2B companies with an opportunity to acquire new customers.

A higher return on personalization
Many B2B companies say they engage in some form of personalization, but performance varies. Sellers that offer the most tailored, one-to-one outreach are 1.7 times more likely to have gained market share than those pursuing only moderate personalization efforts.

Marketplaces are the next gen for the next-gen leaders
Respondents who indicate that their companies have built their own online marketplace are almost twice as likely to report a gain in market share as those who say their companies did not build a marketplace.

Jennifer Stanley, Partner, McKinsey & Company:
“Over the last two years, B2B companies have sprinted to rewire and build new customer-centric, omnichannel capabilities. With the consumerization of B2B commerce, the bar is now even higher. B2B leaders should anticipate trends and behaviors and respond accordingly to drive customer value, reinforce loyalty, and unlock sustainable growth.”

For more insights, see the full report.

The Global B2B Pulse surveyed nearly 3,500 B2B decision makers in December 2021 across 12 markets around the globe and in major industries, from tech to industrials to finance (and 21,000+ decision makers since 2016).

About McKinsey & Company
McKinsey & Company is a global management consulting firm committed to helping organizations realize sustainable, inclusive growth. We work with clients across the private, public, and social sectors to solve complex problems and create positive change for all their stakeholders. We combine bold strategies and transformative technologies to help organizations innovate more sustainably, achieve lasting gains in performance, and build workforces that will thrive for in this generation and the next.

About Marketing & Sales, McKinsey & Company
The mission of the McKinsey Marketing & Sales Practice is to help leaders of both consumer and business-to-business clients create Growth that Matters through meaningful transformations and marketing-driven profit. The practice helps its clients set their strategic direction, develop their marketing and sales capabilities, and connect their organization to realize the full potential of today’s omnichannel opportunities. Clients benefit from McKinsey’s experience in core areas of marketing such as branding, customer insights, marketing ROI, digital marketing, pricing, e-commerce and sales and channel management.

For more information, please contact
US media contact: MaryLiz Ghanem, Digennaro Communications, McKinsey-DiGennaro@digennaro-usa.com, +1 917 518 8422

UK media contact: Ruth Jones/Becca Ross, 3THINKRS, mckinsey@3thinkrs.com, +44 0208 0872843

ibex Celebrates 5-Year Anniversary of ibex Cares with More Than $250,000 in Donations Earmarked for Local Charities in 2022

Philanthropic program gives back to local communities worldwide

ibex Celebrates 5-Year Anniversary of ibex Cares.

WASHINGTON, Feb. 23, 2022 (GLOBE NEWSWIRE) — ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, is celebrating the 5-year anniversary of ibex Cares, the company’s global philanthropic program that supports local communities where the company operates. This year, the program will be responsible for giving more than $250,000 in donations to local charities and causes.

ibex is committed to meaningfully investing in its employees and the communities where they live and work. Employees themselves choose the local charities they want to support and strive to make a difference in the lives of the people closest to them—including friends, family members and co-workers.

ibex and its employees are also there to help their own when disaster strikes in local communities. Most recently, employees came together to raise more than $100,000 in support of storm victims affected by Super Typhoon Odette. ibex is matching that donation, providing an additional $100,000 to aid in the recovery. These funds will go to ibex team members in Bohol, Philippines who bore the brunt of Odette, suffering catastrophic losses to their homes and personal belongings.

Other ibex Cares initiatives around the globe include:

USA: ibex is actively investing in 10 charity outreach programs across the country, including Ronald McDonald House, the Humane society, Central Oregon Veteran Outreach, Relay for Life, and Sojourners Women’s and Children’s Shelter. This year, ibex is also working alongside the Make-A-Wish Foundation to support the effort of giving hope for the new year.

Pakistan: ibex is working with the Citizens Foundation in Pakistan to support their mission of creating low-cost schools. In the past they have worked with Akhuwat Foundation to support water conservation and are responsible for helping to educate 200 deaf children in Pakistan through Deaf Reach.

Nicaragua: ibex is supporting the Hogar de Ancianos San Antonio nursing home and employees are giving back through meaningful volunteer work for the elderly community.

Philippines: From helping underprivileged children with schooling to assisting employees when they face tragedy, ibex is focused on bolstering Filipino communities in need. Their annual contributions to schools in metro Manila and their internal outreach programs are unmatched.

Jamaica: ibex is partnering with the Jamaica Cancer Society to join the fight against breast cancer. They’re committed to supporting local Children’s Homes and have worked with Habitat for Humanity in recent times. Local teams are currently raising funds that will directly assist several of our own, as they walk the road to recovery.

Honduras: ibex is supporting Casa Hogar, a home for marginalized and vulnerable children and youth rescued from the urban streets of Honduras.

“At ibex we believe that each and every one of us is responsible for the footprint we make on the world,” said Paul Inson, Chief People Officer at ibex. “ibex Cares represents our commitment to adopting and maintaining business practices that hold us accountable, while leaving our operating areas better than we found them. These programs are actively managed and aligned with our goal to do things the R.I.T.E. Way—with Respect, Integrity, Transparency, and Excellence.”

About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn and Facebook.

Media Contact:
Dan Burris
ibex
daniel.burris@ibex.co

Investor Contact
Daniel Bellehsen
ibex
Dan.bellehsen@ibex.co

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/3c3ebf43-a1bf-4a48-8998-d70d1e9bb9ee