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Tag Archives: VIP

Frost & Sullivan: Colombian and Peruvian Contact Center Outsourcers Focus on the Americas

— Spain’s dwindling contribution to the offshoring segment has compelled market participants to alter their geographical strategy BUENOS AIRES, Argentina, Aug. 29, 2014 /PRNewswire/ — A mix of quality and competitive costs ensured that the contact…

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Frost & Sullivan: Contact Center Systems See Steady Growth in Latin America despite Emergence of Cloud

SAO PAULO, Aug. 7, 2014 /PRNewswire/ — The Latin American contact systems market is expected to experience tempered growth as several companies transfer their investments to hosted and cloud solutions. However, the relevant quantity of existing…

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