MANILA, Philippines Nasc Technologies Ltd. has been selected by leading Philippine telco Globe Telecom to modernize the operations of the installation and maintenance activities of Globe Business, its corporate information and communication technology (ICT) arm.
With the STREAMLINE solution, Globe will be able to deliver a faster and higher quality of service to its corporate customers through the mobilization of all elements of post-sales delivery and support.
In addition, Globe Business customers can log in to a Globe extranet to view the status of their requests and issues real-time, either via a cloud portal or on a smartphone.
“The Nasctech solution allows us to further differentiate ourselves in the industry in terms of superior customer experience, as it allows corporate customers to enjoy better and faster service powered by the real-time and highly mobile STREAMLINE cloud platform. In addition, our own staff achieved greater productivity and work efficiency because of the innovative cloud solution,” said Nikko Acosta, Senior Vice President for Globe Business.
“Nasctech is a great partner to work with. They are highly responsive to our needs and are very flexible in dealing with various stakeholder and systems concerns. The STREAMLINE platform allowed us to build a solution that we felt was uniquely ours, thanks to their highly innovative framework approach to delivering software solutions,” Acosta added.
Nasctech CEO Des Keary said, “We are delighted to be working with an operator as progressive and ambitious as Globe. We see Globe as one of the most successful mobile operators in Southeast Asia. Globe is one of our leading customers with our working relationship spanning for over 3 years, and we are excited that through STREAMLINE, they will be able to further push the boundaries in customer experience and innovation.”
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Nasctech provides cloud mobility solutions for enterprise operations. Large enterprises plug Nasctech’s cloud mobility platform Streamline into their legacy systems and processes to quickly digitize, mobilize, and visualize their key field operations in a matter of weeks, propelling their business into the 21st century.
Nasctech is based in Dublin, Ireland, and is live in over 20 countries worldwide, ranging all the way from Chile and the US in the Americas to Malaysia and the Philippines in Asia.
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