Special task force to investigate TNG service complaints – KPDN

The Ministry of Domestic Trade and Cost of Living (KPDN) will set up a special task force to look into people’s complaints regarding the Touch ‘n Go (TNG) service.

Minister Datuk Seri Salahuddin Ayub said the special task force to be formed soon will be led by the ministry’s secretary-general.

Elaborating, he said the team had to be set up due to the rising complaints from consumers about TNG service, especially during the Chinese New Year celebration week.

“I have asked the relevant bodies to conduct a study and the management of TNG to respond to the complaints and grievances from the public. In fact, I personally received some of the complaints.

“I will ask for a report to be submitted to the ministry for each case. For example, yesterday, we received details about a particular issue and the company responded immediately. This enables us to monitor the issue,” he told a press conference today.

Salahuddin said action would be taken against the company if it fails to fulfil its responsibility to resolve problems related to the service.

“I will monitor and ensure that they (the operator) meet their responsibilities. (However), if they fail to do so, then I will discuss the action that will be taken,” he said.

He also said that the complaints were related to TNG Visa prepaid cards, difficulties in obtaining TNG cards, Radio Frequency Identification (RFID) problems and unanswered hotlines.

Source: BERNAMA News Agency

Racial harmony, tolerance key to Johoreans’ unity – Sultan

– In conveying his Chinese New Year greetings, the Sultan of Johor Sultan Ibrahim Sultan Iskandar, said that racial harmony and mutual respect have always been the key to Johoreans’ unity.

Sultan Ibrahim said the spirit of solidarity and goodwill among people of various races, religions and ethnic groups must continue to be strengthened.

“A pluralistic society consisting of people of different backgrounds play an important role in nation building.

“I wish the Chinese community a Happy Chinese New Year. May they always be blessed with prosperity and happiness,” the Johor Ruler said in a post on his official Facebook page today.

Earlier, Sultan Ibrahim granted an audience to State Health and Unity Committee chairman Ling Tian Soon who is also Yong Peng assemblyman, here today.

Source: BERNAMA News Agency

King, Queen visit people in Langkawi

Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah today visited several locations to meet with the people in Langkawi, Kedah.

According to a post on Istana Negara’s official Facebook, the Royal couple was accompanied by their children including the Regent of Pahang Tengku Mahkota Tengku Hassanal Ibrahim Alam Shah.

“Among the places Their Majesties visited were Kubang Badak Jetty, Kampung Belanga Pecah and Kampung Jalan Baru Teluk Baru and stopped by at Peneram Kak Yan’s stall in Kampung Kuala Melaka,” read the post.

Al-Sultan Abdullah and Tunku Azizah also mingled with the stall’s customers and the villagers while having afternoon snacks at the stall.

Source: BERNAMA News Agency

Selangor Sultan, Tengku Permaisuri extend Chinese New Year greetings

Sultan of Selangor Sultan Sharafuddin Idris Shah and Tengku Permaisuri Selangor Tengku Permaisuri Norashikin today extended their Chinese New Year greetings to all those celebrating the festival.

Their Royal Highnesses expressed the hope that the celebration will continue to be an important element in strengthening unity and harmony among the various races in Malaysia.

In their Chinese New Year message via the Selangor Royal Office Facebook account, Sultan Sharafuddin and Tengku Permaisuri Norashikin said the Lunar New Year should be celebrated in an atmosphere of goodwill, full of tolerance and mutual respect.

“Hopefully this year will bring prosperity, joy and happiness to all of us,” Their Royal Highnesses said.

In the same post, Sultan Sharafuddin and Tengku Permaisuri Norashikin shared several photographs of their visit to the Pinang Peranakan Mansion in George Town, Penang recently.

The mansion, built around 1893, is now a museum that houses various antiques, artifacts and a collection of the lifestyle of the Peranakan or Baba-Nyonya community

Source: BERNAMA News Agency

GLU, Aperti BUMN renew MoU on academic cooperation

Malaysian government-linked universities (GLU) and the Indonesian State-Owned Enterprises’ Higher Education Alliance (Aperti BUMN) have renewed the memorandum of understanding (MoU) signed since 2017 for the development of academic, research and student mobility programmes.

GLU chairman Prof Datuk Dr Mazliham Mohd Su’ud said through the MoU, GLU and Aperti BUMN would continue their collaboration to strengthen the development of academic programmes for target groups in Malaysia and Indonesia.

“Among the plans are mobility programmes involving students and lecturers, dual degree programmes, research development including joint research, matching grants, collaboration of community service programmes and in organising international conferences.

“The collaboration also involves the sharing of expertise from both countries to support these programmes,” he said in a statement today.

At the MoU signing ceremony last Tuesday, GLU was represented by Mazliham while Aperti BUMN was represented by its chairman Prof Dr Adiwijaya.

The MoU was further strengthened when the top management of both parties held a meeting following Prime Minister Datuk Seri Anwar Ibrahim’s recent discussions with Indonesian President Joko Widodo at the Bogor Presidential Palace to explore cooperation opportunities between the two countries.

Source: BERNAMA News Agency

NRECC to hold meeting on Sungai Golok PLSB next week

– The Ministry of Natural Resources, Environment and Climate Change (NRECC) will hold a meeting in Kuala Lumpur next week to discuss issues related to the Sungai Golok Integrated River Basin Development (PLSB) project, said Minister Nik Nazmi Nik Ahmad.

He said all the relevant agencies, including the state government, will discuss short-term measures to ensure the well-being of the residents.

“I will pay attention to the concerns of the residents who often face hardship due to floods allegedly caused by the construction of the PLSB embankment.

“Any outcome from the meeting will be informed later, including those related to special allocation if the matter is also discussed,” he told reporters after a meeting with flood action committee members and flood victims in Kampung Tersang, Rantau Panjang, here today.

The media previously reported that nearly 100,000 residents from 62 villages in Rantau Panjang were disappointed with the Sungai Golok PLSB project, which they considered a failure.

Nik Nazmi said the residents’ demand for more sluice gates to be built along the embankment would also be discussed in the meeting.

“This discussion is needed because we don’t want the villagers to become victims while this project is being carried out. Insya-Allah, there will be immediate action by the relevant agency because we don’t want the flood to recur,” he said.

Source: BERNAMA News Agency